Educational Technology / Educational Technology

How can we help you?

Mission

�鶹��Educational Technology Division is committed to providing efficient and effective educational technologies that enable innovation and enhance the student learning experience with a focus on simplicity, security, scalability, and excellent customer support.

Educational Technology comprises five organizations maintaining the following services.

Business Services (School Box 159)
Business Services (815) maintains the following:
- E-Rate and E-Rate Inventory Management
- Technology Bond Processing
- Budget Management and Development
- Procurement and Telecom Billing
Enterprise Applications (School Box 44)
Enterprise Applications (872) maintains the following:

Student Information Systems
- - Public Education Information Management Systems (PEIMS)
  - Specialized Data Management Support (SDMS)
Business Systems
- - DocuSign
  - Oracle Enterprise Business Suite (EBS)
  - ServiceNow
Enterprise Architecture and Operations (School Box 63)
Enterprise Architecture and Operations (871) maintains the following:
- Network Services
- Cloud Services
Enterprise Support Services (School Box 45)
Enterprise Support Services (816) maintains the following:
- Campus Based Technicians (CBTs)
- Device Distribution (Students, Teachers and Staff)
- Device Repair and Maintenance
- Applications Training and Support
- Help Desk
Information Security (School Box 37)
Information Security (897) maintains the following:
- Cyber Threat, Vulnerability, and Risk Management
- Privacy safeguards for sensitive information and student data
- Data sharing agreements and entity security evaluations
- Security Architecture and Engineering

Help Desk

Phone (972) 925-5630

Monday – Thursday
7 a.m. – 6 p.m.

Friday
7 a.m. – 5 p.m.

�鶹��